Retailers We’ve Helped.

Local Business

Mela Patisserie Marketing Results

Mela Patisserie partnered with Re-Solve through our Retailer Support program for 3 months to enhance their social media presence and drive sales. Our tailored strategies yielded impressive results, showcasing the power of effective social media management.

Key milestones:

  • 65% increase in sales achieved during within 3 months of our social media management period
  • 23.7% sales growth in the first month, demonstrating immediate impact
  • 90% increase in Instagram followers, boosting digital presence and customer engagement
  • With our ongoing mentorship program, Mela went on to manage their own socials and continues to perform strongly

Client: Mela Patisserie    Industry: Bakery/Cafe   Service: Social Media Management

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Shopping Centre

Clarendon Centre South Melbourne

Our team was engaged to reposition Clarendon Centre from a fashion hub to a services and relaxed dining center, preparing the asset for redevelopment.

Key milestones:

  • Boosted customer traffic to the centre by 22% over a two-year period
  • Increased the sales figures of major tenants by 15.2% over two years
  • Increased the centre’s valuation by 95% over a 4 year period
  • New tenants are on average occupancy costs of 11%, below benchmarks for a neighbourhood centre

Client: Clarendon Centre    Industry: Shopping Centre   Service: Retail Precinct Marketing & Communications Strategy

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Retail Precinct

Oceana Walk Arcade Reactivation

Our team was tasked with reactivating Oceana Walk Arcade, where the retail mix was fragmented and several businesses were struggling. Through strategic interventions and proactive measures.
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We achieved significant milestones:

  • Transformed the centre's identity as FNQ's premier destination for eclectic fashion, vintage items, and unique food providers
  • Boosted the center's gross income by an impressive 41%
  • Achieved a 120% increase in Facebook followers and generated leasing inquiries through our cultivated community channels
  • Through strategic curation over a two year period, we enhanced the retail mix, boosted revenue and significantly increased the center's capital value, establishing it as a thriving and sought-after destination in Cairns' retail landscape

Client: Oceana Walk Arcade    Industry: Retail   Service: Retail Precinct Strategy

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Retail Precinct

Adelaide Central Market Arcade

Our team was tasked with revitalising Adelaide Central Market Arcade, a leasehold property facing lease expiration and uncertainty among retailers. Through strategic marketing and communications interventions, we achieved significant milestones.

Key Achievements:

  • Managed Budget Efficiently: Achieved a 26% underspend on the $150K abatement budget.
  • Reduced Vacancies: Successfully leased 8 out of 11 potential vacancies, reducing income loss.
  • Enhanced Retailer Retention: Retained and engaged as many retailers as possible, maintaining centre activation and retailer morale.
  • Supported Business Growth: Helped a retailer, Let Them Eat, franchise their business from their beginnings at Central Market Arcade.

Through our efforts, Adelaide Central Market Arcade remained vibrant and engaged despite impending redevelopment, solidifying its role in the community.

Client: Adelaide Central Market Arcade    Industry: Retail Precinct    Service: Retail Precinct Marketing & Communications Strategy

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Shopping Centre

Orion Springfield Central Development

An example of a successful greenfield project delivered by Re-Solve. Orion Springfield Central, located in Springfield, Queensland, opened in March 2007 in a primary trade area with only approximately 12,000 residents. Orion was part of a new master-planned community featuring housing estates, commercial and education precincts, a medical precinct, and public spaces.

Key Achievements:

  • Prime Minister Inauguration: The centre was officially opened by the Prime Minister.
  • High Visitor Numbers: Attracted 240,000 visitors over the first four days, generating $185,000 in free publicity.
  • Strong Occupancy Rate: Achieved 92% occupancy upon opening.
  • Low Tenant Turnover: Maintained tenant turnover below 2% in the first two years (compared to the industry average of 10%).
  • Award-Winning Performance:
    • Awarded Property Council Qld Shopping Centre of the Year after just 5 months.
    • Received numerous environmental and property development awards from API, EPA, local council, and UDIA.

Through strategic marketing and communications, Re-Solve played a crucial role in the successful launch and early achievements of Orion Springfield Central.

Client: Orion Springfield Central    Industry: Shopping Centre    Service: Retail Precinct & Place Strategy

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Property Group

Fort Street Real Estate Shopping Centre Portfolio

Our team was engaged by Fort Street Real Estate to implement and manage the marketing of their shopping centre portfolio nationally. Over the years, we have successfully delivered key milestones and demonstrated significant impact.

Key Achievements:

  • Strong ROI Results: Achieved a robust 1:19 ROI across the portfolio.
  • Retailer Support Model: Consistently drove sales increases of over 36%, maximising retailer viability and retention.
  • Tenant Retention During Crises: Maintained high tenant retention during COVID shutdowns and natural disasters, including floods and hail damage that required full redevelopment activities.

Through our strategic marketing and proactive management, Re-Solve has played a pivotal role in driving the success and resilience of Fort Street Real Estate’s shopping centre portfolio.

Client: Fort Street Real Estate    Industry: Shopping Centre Portfolio    Service: Retailer Strategy, Brand Strategy, Marketing and Communications Strategy

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Re-Solve is a boutique marketing agency. Our team of retail and property experts create bespoke 360° strategies meticulously designed to propel your business to new heights of success.

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enquiries@re-solve.com.au
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Brighton VIC 3186